The Benekiva platform utilizes multiple sources of information. This information is processed through our artificial intelligence (A.I.) rules engine to determine inaccuracies.
Inaccurate information is updated by communicating directly with the policy holder via email or SMS text messaging. The Benekiva platform does this with our white labeled solution so your policy holders feel like they are communicating with their trusted carrier.
We also have the capabilities to create and send letters. We also offer a call center platform if our clients want to complete their updates with these other forms of communication.
The Benekiva platform communicates with "legacy" systems. Updated data is pushed to the legacy system and inaccurate data is reduced over time.
We also have the ability to utilize our Benekiva platform to create a closer bond between carrier and policyholder. For example, you can use our platform to send birthday messages with a gift card. You can congratulate your policyholders on anniversaries, send them special offers, discounts, or share a new product offering.
The marketing options are endless. The Benekiva platform is built to be configurable to whatever you desire.