Reduce call center volume
Reduce claim cycle lengths
Streamline claim workflows with real-time updates
Enhance claimant experience with any time, any device availability
With Benekiva, carriers reduce their claim lifecycle lengths by as much as 84% through automation, digitization, and self-service.
Give claimants, agents, and third-party providers a single, digital space to access claim information in real time. Claimants can see their claim status at a glance, review any outstanding document requirements, and access every piece of correspondence in one place.
Provide notifications and progress tracking so claimants and agents always know where a claim stands.
Apply your colors and logo, creating a familiar and trusted environment for you customers and claimants.
Enable safe, authenticated access for all stakeholders with enterprise-grade security and single sign-on.
Tailor portal messaging to fit specific claim types and provide contextual guidance when users need it most.
Reduce back-and-forth by displaying exactly what's needed to move claims forward with clear, actionable checklists.
Track every touchpoint across all channels in one dashboard, so stakeholders never miss an update.
Discover how Benekiva's comprehensive platform can transform your operations.
