Events & Webinars

Fraternal carriers have a unique mission: serving members, not customers. Benekiva supports fraternals by providing claims and servicing technology that helps small and mid-sized organizations automate repetitive tasks, simplify claims, and deliver a modern member-first digital experience.

New system. Same problems.We see it all the time in claims. If transformation just means “lift and shift,” nothing really changes. Let’s talk about what actually works live.

Benekiva CEO Brent Williams joins That Annuity Show to share his journey from managing a large financial advisory firm to founding a claims automation company. He discusses industry challenges like legacy systems, fragmented data, and the transformative potential of AI in claims processing.

Claims doesn’t end at adjudication. It ends when money reaches the right hands, fast, securely, and with clarity. In this episode, we unpack what “best-in-class” life, annuity, and health claim payouts look like in 2026.

In this claimversation, we discuss how automation removes administrative friction to make space for empathy. Technology should support the human side of claims, not replace it.

This claimversation discusses the hidden risks of digitizing manual workflows. There's a difference between digitization and true transformation. Learn more.

In this claimversation, we talked through how to refresh processes and culture to invite new talent into the insurance claims industry, as well as how technology impacts the claim professional experience.

Benekiva CEO Brent Williams joins the American Fraternal Alliance on The Good We Share podcast to explore how purpose and innovation can transform the way organizations serve their members and communities. Discover how technology can be more than a tool for life insurers, and what it means to serve mission-driven organizations like fraternal benefit societies.

In this episode, Jes Vargas provides best practices for standardizing claims correspondence templates and practical implementation approaches for your organization.

Benekiva Founder and CEO Brent Williams shares the story behind Benekiva's founding and highlights the key resources and experiences that shaped his entrepreneurial journey in transforming insurance claims processing.

Benekiva CEO Brent Williams discusses how AI is transforming insurance claims processing, the company's vision for modernizing the industry, and the future of claims automation in this insightful conversation.

Benekiva CEO Brent Williams joins Helen Yu on CXO Spice to discuss Humanomation® and the future of claim modernization. Learn how balancing AI automation with human empathy is transforming insurance claims processing.

AI is not just another buzzword. Its impact is real, and here to stay. With seemingly endless possibilities, how do Life & Health insurers strategically deploy this emerging technology to revolutionize every aspect of the value chain? From enhancing risk assessment, streamlining workflows, and creating personalized UX as unique as every customer.

Benekiva CEO Brent Williams shares his journey as a tech leader and how going against the current helped deliver meaningful innovation. Learn how finding opportunities in problems and trusting your vision can lead to breakthrough solutions in insurance technology.

CEO of Homesteaders Life Steve Shaffer and Benekiva CEO & Co-Founder Brent Williams share behind-the-scenes details about their groundbreaking partnership. Learn how a nearly-120-year-old mutual insurer and a startup changed both organizations through collaboration, from first customer to first investor.