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The Claims Mistakes Every Carrier Makes (And How to Fix Them)
Jes Vargas breaks down the seven most common pitfalls life and annuity carriers make in claims transformation—and what actually works...
April 27, 2026
Behind the Claims: Meet Missy Cleary, Business Analyst
Missy Cleary shares how her career in insurance led to a passion for better claims experiences...
April 23, 2026
Behind the Claims: Meet Tim Jordan, Enablement Manager
Tim Jordan shares how nearly two decades in claims shaped his passion for empathy, enablement, and simplifying the claims experience for everyone...
April 2, 2026
Modern Claims Payouts in 2026: Why the Last Mile of Insurance Matters More Than Ever
Explore how modern claims payouts are transforming insurance in 2026, from digital payments and real-time transparency to improved
March 19, 2026
Technology Doesn't Replace Empathy in Claims. It Makes Space for It.
Claims isn't a transaction. It's a life event. Discover how technology can remove friction and give claims professionals the...
March 19, 2026
How Insurance Carriers Can Grow Revenue, Improve Efficiency, and Reduce Costs—At the Same Time
Carriers that focus on removing operational friction in claims and benefits delivery can improve revenue, efficiency, and cost...
March 19, 2026
Behind the Claims: Meet Ciara Duncan, Product Owner
Meet Ciara Duncan, Product Owner at Benekiva. Learn how her journey from biology to claims technology shapes better...
March 19, 2026
Stop Digitizing Broken Claims Processes: Why Claims Transformation Starts With Process, Not Technology
Claims organizations are under constant pressure to modernize. But many transformation efforts fail for a simple
March 19, 2026
What a Few Weeks Away Reminded Me About Claims, Burnout, and the Cost of Not Slowing Down
Brent Williams reflects on burnout in claims, the hidden costs of understaffing, and why protecting claims professionals is....
March 19, 2026
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